Jesssica Smith, Tax Information Specialist
Department of Revenue
Jessica Smith is a Tax Information Specialist at DOR within the Education and Outreach team. She began her career with Revenue in the Tacoma field office as a Tax Information Specialist, assisting customers at the front counter. She promoted to a lead in the Telephone Information Center in 2021, and then became a supervisor earlier this year. Jessica's co-workers quickly learned they can rely on her for answers to tax questions. She is an advocate for exceptional customer service.